Astound Broadband Expands Netcracker Revenue Management Deployment


WALTHAM, Mass.–(BUSINESS WIRE)–Netcracker Technology today announced that Astound Broadband will expand its use of Netcracker Revenue Managementpart of BSS digital netcracker, to support several recent acquisitions. Astound Broadband brings together its regional Internet service providers in the United States, including RCN, Grande, Digital West, enTouch and Wave Broadband, with recently acquired WideOpenWest (WOW!) assets in Chicago, Evansville, Indiana and Anne Arundel County , Maryland. It now provides service to 11 states, including major metropolitan areas, such as Boston, Chicago, Dallas, Houston, New York, Philadelphia, San Francisco and Seattle.

RCN, Grande and Wave Broadband have been using Netcracker Revenue Management for several years to drive their business growth. Due to its stability and close relationship with Netcracker, Astound Broadband is expanding billing, invoicing and other capabilities which will provide a consolidated platform on the WOW! properties and Harris Broadband and reduce maintenance costs and complexity.

“With so many different businesses, products and services under one banner, we needed a next-generation revenue management system that could support all of our lines of business and customers across the states. States,” said Bill Davis, senior vice president of information technology at Astound. Broadband. “With Netcracker, we have a partner who has supported us through many changes without wasting time, and we are confident that by continuing our relationship, we will be in excellent hands in the future.”

“We are honored to continue to work with some of the biggest brands in the US communications market and help them deliver the best experience to their customers,” said Rohit Aggarwal, CEO of Netcracker. “It’s extremely important to us that a long-time customer like Astound Broadband stays with Netcracker as it grows and evolves.”

About Netcracker Technology

Netcracker Technology, a wholly owned subsidiary of NEC Corporation, provides mission-critical digital transformation solutions to service providers worldwide. Our comprehensive portfolio of software solutions and professional services enable large-scale digital transformations, unlocking the opportunities of cloud, virtualization and the evolving mobile ecosystem. With over 25 years of uninterrupted service delivery experience, our unique combination of technology, people and expertise helps enterprises transform their networks and deliver better experiences to their customers.

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