Netcracker Selected by Virgin Media O2 Business for Revenue Management in Major Digital Transformation Project


WALTHAM, Mass.–(BUSINESS WIRE)–Netcracker Technology announced today that Virgin Media O2 Business has chosen Netcracker Revenue Managementpart of the BSS digital netcracker suite of products, for next-generation capabilities. The consolidated revenue management platform is expected to help the operator improve customer experience by centralizing B2B billing for its user base.

Virgin Media O2 was launched in 2021 as a joint venture between Liberty Global and Telefónica SA, combining the UK’s largest and most reliable mobile network with a broadband network offering the fastest broadband speeds widely available. Virgin Media O2 Business is a connectivity partner for the public sector and businesses of all sizes, from small and medium enterprises to large enterprises and wholesalers. By integrating all revenue management functions on Netcracker’s platform, Virgin Media O2 Business expects to increase efficiency and improve customer experience through faster processing times and a platform unified billing.

“Bringing together the best of Virgin Media and O2, we’re on a mission to modernize the UK, and investing in a next-generation technology stack to give our customers a seamless experience is an important part of our integration. “said José Luis Carrizo, chief information officer at Virgin Media O2 Business. “Every day, Virgin Media O2 Business supports organizations of all sizes on their digital journey. As we move forward with our own digital transformation, we are very excited to be working with Netcracker as a strategic partner, using their cloud-based platform to run our future billing operations.

“Netcracker is honored to continue our work with Virgin Media O2 Business as they establish themselves as the biggest challenger in the UK market: providing a variety of managed connectivity services and flexible working capabilities, along with security, knowledge of data, 5G private networks, cloud solutions and wholesale services,” said Fabio Gatto, GM at Netcracker. “We are excited to play a major role in Virgin Media’s O2 Business transformation program as it continues improve the customer experience, launch new innovative services and drive growth.”

About Netcracker Technology

Netcracker Technology, a wholly owned subsidiary of NEC Corporation, provides mission-critical digital transformation solutions to service providers worldwide. Our comprehensive portfolio of software solutions and professional services enable large-scale digital transformations, unlocking the opportunities of cloud, virtualization and the evolution of the mobile ecosystem. With over 25 years of uninterrupted service delivery experience, our unique combination of technology, people and expertise helps enterprises transform their networks and deliver better experiences to their customers.

For more information, visit

About Virgin Media O2 Business

Virgin Media Business and O2 Business have joined forces to reinvent connectivity – as a digital partner helping UK organizations meet the challenge of the new dynamic of working between businesses, consumers and their communities.

Virgin Media O2 Business plays a leading role in helping the public sector and businesses of all sizes achieve more, from small and medium organizations to large enterprises and wholesale partners. This includes offering a variety of managed connectivity services and flexible working capabilities, security, data awareness, 5G private networks and cloud solutions, as well as wholesale services to other carriers and partners.

Virgin Media O2 Business is committed to using the power of connectivity to share more with communities across the UK, taking action to bridge the digital divide and help build an inclusive, resilient and low-emission economy of carbon.


Comments are closed.